What should be noted before returning the product?

Update on 05 Mar 2017

Goods must be unused, unopened and in the same condition as you received it. ....more>

About Return and Exchange

Update on 25 Nov 2016

According to your situation, please click the useful link.....more>

What products cannot be returned?

Update on 25 Nov 2016

Non-refundable and non-exchangeable goods will be indicated under product’s description. Please pay special attention to the return or exchange expiry date. Any opened....more>

If the products are non-returnable, what should I do when the products I received are found damaged?

Update on 15 Jul 2016

You should contact us within 7 days (or other dates as specified by the merchant) upon receiving the products. The procedures are as follows:....more>