![LA MER - the Infused Lotion 150ML[Parallel import]](https://cdn-mms.hktvmall.com/hktv/mms/uploadProductImage/d8d9/ee5e/aabe/yaWfhHqJmy20231016151010_1200.jpg "LA MER - the Infused Lotion 150ML[Parallel import]")
The following situations will not be subject to exchange arrangements:
1. The goods have been opened or used (for example, the packaging tape or box has been removed).
2. The goods are not well packaged, damaged, damaged or incomplete.
3. Any discounted items, clearance items or sale items that indicate that returns are not accepted.
4. Any free gifts, accessories, trial size gifts.
5. Failure to present the sales list or shopping receipt for goods that have been exchanged once.
We must inspect and verify the returned items before returning or exchanging them. If we find that the conditions do not meet the above return and exchange rules, all returns will not be refunded or exchanged. When returning items, the shipping and handling charges (if any) of the original order will be borne by the customer. We apologize for any inconvenience. If the goods you return come with promotional gifts or items purchased at a special price, you must also return the goods together, otherwise the return or exchange will not be processed.
If it is found that the returned goods do not comply with the company's return terms, they will not be processed. We apologize for the inconvenience.
