Special Price
$ 3,880.00
$ 3,104.00
merchant delivery
Country of Origin Japan
Description Material: Polycarbonate+ABS
Dimension: H55 x W36 x D24cm
Weight: 2.9kg
Volume: 36L
Warranty: 3 years global premium warranty
Delivery / Return
  • To be Delivered by ACE HONG KONG LUGGAGE CO., LIMITED within 7 - 10 Days
  • Sold by ACE HONG KONG LUGGAGE CO.
  • This product is non-returnable
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  • Description

  • Warranty

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Photo
Description

PROTECA Cocona is manufactured by its own factory in Hokkaido, Japan. It is equipped with a sliding ultra-smooth silent wheel. The lever part is equipped with a height adjustment function and a brake wheel button to prevent the luggage from moving inside the vehicle. At the same time, the TSA customs lock is adopted, and the intimate detail design is convenient for you to go around. 

3 years of free maintenance, including damage caused by airlines and dents in the case.

The delivery service is only applicable to Hong Kong Island, Kowloon, New Territories, where vehicles can normally reach. Some remote areas may require additional shipping charges. Please check with the merchant for additional amounts. Additional charges: Ma Wan, Tung Chung $ 40, Discovery Bay $ 160.

Warranty
This is authorized goods.

Warranty Period : 3 Years
Warranty Provided By : ACE Hong Kong Luggage Co. Limited

Service Centre Details :

Address : ACE Hong Kong Luggage Co. Limited
Email : repair@ace-hongkong.com
Contact : 55400645
Remark : Receipt (screenshot or print) and enclosed warranty card are required
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ACE HONG KONG LUGGAGE CO., LIMITED
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Remarks

•This store is run by original brand principal

 

• All suitcases enjoy global warranty

Proteca: 3-year Premium Warranty

ace .: 5-year limited warranty

 

• No return and refund. If the product has initial defect, please contact ACE HONG KONG Customer Service

 

• For details on products, delivery, warranty and repair, please contact ACE HONG KONG Customer Service

About ACE HONG KONG LUGGAGE CO., LIMITED

Proteca

Proteca is the only made-in-Japan luggage brand in the world with its own factory in Hokkaido, Japan.  Based on ACE Group's splendid technology and ‘know-how’, Proteca provides "Made in Japan" high-quality and multifunctional luggage, representing the highest level of craftwork in the industry.  With different styles and a wide range of colours and sizes, you're sure to find a best partner for your journey.

 

ace.

Guided by the product concept of "helping people to travel more comfortably by inheriting the Japanese sense of aesthetics, feelings, and spirit to create 'ideal forms of carrying'", we offer wide variety of items for travel, casual and business. The brand includes the vast technical knowhow that we have accumulated since our establishment in 1940.

T & C

• Our store will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.


• In case of any dispute the merchant will retain the right of final decision without prior notice.

• Colour shown may be slightly different than actual products.

• In situation where there are limitations price promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores the terms and offers are only applicable to HKTVmall.

Delivery / Return

•The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee.

 

•ACE HONG KONG will contact you within 2-3 working days and arrange delivery to your designated address within 7 working days.

 

•The delivery service is only applicable to Hong Kong Island, Kowloon, New Territories, where vehicles can normally reach. Some remote areas may require additional shipping charges. Please check with the merchant for additional amounts. Additional charges: Ma Wan, Tung Chung $ 40, Discovery Bay $ 160.

 

•The delivery service is limited to the ground or where the elevator reaches. If stairs are required, a service fee of HK $10 per floor will be charged (up to 8 floors).

 

• ACE HONG KONG will charge an additional delivery fee if delivery is not successful due to an incorrect address or no one pick up within the delivery time.

 

• If the goods needs to be exchanged, please call or email to ACE customer service within 7 days from the date of receipt, and return the goods together with the original invoice and original packaging (including all product labels, instructions for use, warranty cards). The goods must be unused before they can be exchanged.

 

• Except for quality issues, all products are non-returnable.