Our products will not be delivered by HKTV mall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
Working Hours : 9:15 am - 5:45 pm
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T & C
Basic Terms & Conditions
1) Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.
2) In case of any dispute, the merchant will retain the right of final decision without prior notice.
3) Colour shown may be slightly different from actual products.
4) In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
After Sales Service:
• For our diamond engagement rings, BDD Co. provides complimentary resizing on all customized engagement rings when within the manufacturer's recommended sizing range, during the first 6 months.
• For the wedding bands, your ring can be exchanged for another size within 30 days of purchase.
Delivery / Return
• Our products will not be delivered by HKTV mall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
• Our dispatch time is from Monday to Friday (excluding Saturday, Sunday and public holidays).
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
1. Items returned or exchanged must be applied within 7 days of the item received date.
2. To exchange a product, new product price must be higher or equal to the original order amount.
3. Customer need to pay the difference for higher price product.
4. Engraved products, Made-to-Order products, and discounted products cannot be returned.
5. Products and all related accessories must be returned in the entirely new condition as you received it as unused.
6. Only returning some of the goods which are sold as a set will not be accepted. All goods must be returned.
7. Invoices and other printing materials must be returned in non-scribbled and non-blured.
8. Please include the following: the original packaging, HKTVmall packaging box, invoices, warranty card, gifts and all other accessories etc.
In case of dispute, BDD Co. Ltd reserves the right of final decision.