(A)For items under "HKTV Delivery", HKTV will dispatch your orders on the specified date as displayed on checkout page, usually same date for order before 10am or next day for order after 10am.
(B) For items under "Merchant Delivery", we will dispatch your orders within 0-3 days.
[Attention] :-
(A) For products under warranty by our company, 12 months carry-on warranty is limited to HK & Macau only, excluding UK & overseas. Customer using HKTVMall's overseas delivery services are deemed to accept this warranty arrangement.
For purchase of all products are related to The Producer Responsibility Scheme, please refer to the below information: Regulated electrical equipment under the Product Eco-responsibility Ordinance (Cap. 603) are listed as follows, the Ordinance imposes a recycling levy on the products as follows:
Computer: $15 per item
Television: $165 per item
Monitor: $45 per item
Refrigerator: $165 per item
Washing machine: $125 per item
Air conditioner: $125 per item
Please contact our artisans by Whatsapp (5448 4994) within 3 business days of purchase of REE Products after completion of order, overdue requests shall be deemed as forfeiture of such service. Ching Kiu Company Limited shall arrange free removal of old devices by the designated collector ALBA Integrated Waste Solutions (Hong Kong) Limited. Each product is only needed to fill in once.
Removal Service Terms and Conditions
https://bit.ly/3DqbeFy