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- To be Delivered by Chow Tai Fook within 2 - 5 Days
- Sold by Chow Tai Fook
- This product is non-returnable
About Chow Tai Fook
Chow Tai Fook Jewellery Group Limited (the “Group”; SEHK stock code: 1929) listed on the Main Board of The Stock Exchange of Hong Kong in December 2011. The Group’s vision is to become the most trusted jewellery group in the world.
Founded in 1929, the Group’s iconic brand “CHOW TAI FOOK” is widely recognised for its trustworthiness and authenticity, and is renowned for its product design, quality and value. A long-standing commitment to innovation and craftsmanship has contributed to the Group’s success, along with that of its iconic retail brand, and has been embodied in its rich 90 year heritage. Underpinning this success are our long held core values of
“Sincerity • Eternity”.
The Group’s multi-brand strategy comprises the CHOW TAI FOOK core brand with its offerings of different retail experiences including ARTRIUM, JEWELRIA, Experience Shop and CTF WATCH, in addition to other brands including HEARTS ON FIRE, T MARK, SOINLOVE and MONOLOGUE.
The Group’s commitment to sustainable growth is anchored in its “Smart+” strategy, which is in place to promote long term innovation in the business, in people and in culture. Another asset underpinning sustainable growth is a sophisticated and agile business model. This supports the Group by fostering excellence and extending opportunities along the entire value chain to communities and industry partners across the world.
With an extensive retail network in Greater China, Japan, Korea, Southeast Asia and the United States, and a fast-growing e-commerce business, the Group is implementing effective online-to-offline (“O2O”) strategies to succeed in today’s omni-channel retail environment.
T & C
You may bring the Goods and related invoice to any CTF branch in Hong Kong to enjoy any repair or maintenance service for the Goods.
o Re-sizing for ring
o Restring bracelet
o Length Adjustment for bracelets and necklace
o Cleaning and Examination
o Engraving (Restricted to reduction or increase in size not exceeding two size levels according to the size scale, and the number of characters to be engraved is limited)
We will provide such repair and maintenance services to you at our then current prices for such services. Within one year after the date of purchase, you may on one occasion for each Good you have purchased, enjoy our polishing service free-of-charge (Does not apply to karat gold, silver and other specific items). You may also enjoy free resizing service for any ring item for one time within one year after the date of purchase of the Goods. (Cost of material not included)
Not all Goods are suitable for repairing or maintenance. You should check with CTF if such service is possible for the Goods you are purchasing. We will charge you material costs at such rate as we may advise for additional material used in the course of rendering such service. For enquiry, please contact the CTF Customer Service Centre or visit any CTF branch. Chow Tai Fook Jewellery Co., Limited reserves the right to revise any terms of the after-sales service from time to time without prior notice.
In response to the development of COVID-19, the process of CTF order will be delayed.
Please contact CTFeShop via WhatsApp to (852) 5182 3403 if you have any inquires.
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