Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
In case of any dispute, the merchant will retain the right of final decision without prioe notice.
Color shown may be slightly different than actual products due to computer monitors settings.
In situtation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail store, the terms and offers are only applicable to HKTVmall.
Our refund policy gives customrs a better shopping experience. from the day you receive your item, our return ploicy is valid for 3 days. Item(s) purchase in our store may be returned and/or exhcanged in our office only. Please contact store manager.
Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and upopened packaging
3. Products with "non-returnable" remark
4. Free Gifts/ Accessories /Samples
5. Without the corresponding original order confirmation, delivery note