Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies. • In case of any dispute, Decathlon will retain the right of final decision without prior notice. • Color shown may be slightly different than actual products due to computer monitors settings. • In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from Decathlon online stores, retail stores, the terms and offers are only applicable to HKTVmall. • Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. You may reach out to the HKTVmall customer service team here: https://www.hktvmall.com/hktv/en/cs-help. Below situations are not acceptable in our refund policy: 1. Opened/used products 2. Without original and unopened packaging 3. Products with “non-returnable” remark 4. Free Gifts/ Accessories / Samples 5. Without the corresponding original order confirmation, delivery note We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
Delivery / Return
Our products will be delivered by HKTVmall, please refer to Shipping Information for more details. • Shipping time of this store: Monday to Sunday (except the first day of Chinese New Year) • Decathlon reserves the right to amend the stated terms herein without prior notice. In case of any dispute, the decision of Decathlon and HKTVmall shall be final.
Decathlon is a global, multi-specialist sports brand offering innovative sporting goods for everyone, from beginners to elite athletes. Since 1976, our over 100,000 teammates and 1,700 stores worldwide have pursued an ongoing ambition: Move people through the wonders of sport, promoting healthier and happier lives in a sustainable future.
Our footprint in Hong Kong began with our very first brick-and-mortar store in Mong Kok in 2017. Today, we have 8 retail stores, an online store and a shopping app, our team of over 500 teammates continues to strive to make sports more accessible to the many.
