1. If order amount per each single delivery address is below $80, the extra delivery fee will be charged.
2. Please pay the delivery fee by cash upon delivery.
3. Free local business area / Residential area delivery service will be provided upon purchase over $80 by HK Post without chasing & signature service.
Speed Post / Registered Packet / S.F. Stores / EF Locker additional shipping charge will be paid by the customer.
Our non-business date from 2019-07-23 until 2019-07-31.
Store Category Filtering
T & C
Our store will protect your Personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In the situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers better shopping experience. From the day you receive your item, our return policy is valid for 3 days. Item(s) purchased in our store may be returned and/or exchanged either by pickup or directly in our vertical store.
Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/accessories/samples.
Delivery / Return
Our products will not be delivered by HKTV Mall, will need more time to dispatch by HK Post. You will be contacted after placing the order about the delivery details.
•Our dispatch time is from Monday to Friday, excluding Public Holiday and Non-Business Days.
• Free local delivery service will be provided upon purchase over $80 by HK Post, business area / Residential area without chasing & signature service.
S.F. Stores / EF Locker / Registered Packet additional shipping charge will be paid by the customer.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Please pay the delivery fee by cash upon delivery if requested by S.F. Stores / EF Locker / Registered Packet delivery;