HKTV mall is not the seller or supplier of the products or services. HKTV mall is responsible for managing and administering its website, arranging order processing and fulfillment for the products or services you ordered from the suppliers through its website. Whatever item you purchase via HKTV mall will be subject to the terms and conditions of that merchant. The merchant is responsible for the sale and for dealing with any claims or any other issues arising out of or in connection with the contract between you and the merchant. In respect of purchases of a voucher, in addition to the contract you will have with the seller of the voucher, there will also be a contract between you and the merchant that actually provides the products and services when you redeem your voucher with that merchant. We, HKTV mall, do not accept responsibility for any claim, loss or damage, howsoever caused (including through omission or negligence), which you may directly or indirectly suffer in connection with the purchase of any products, services or vouchers through HKTV mall, nor do we accept any responsibility for any such claim, loss or damage arising out of your use of or reliance on information contained on or accessed through HKTV mall. It is your sole responsibility to ensure that any products, services or information obtained from HKTV mall meet your specific requirements. Particularly for beauty services, you must take your own precautions to ensure that you understand how the services will be performed before you decide to purchase. If in doubt, you should consult your own professional advisor.
|Country of Origin||Hong Kong|
Special launched of Hamper Series from Diverxu for celebrate this Christmas & New Year!
A special way to deliver warm regards to your business partners.
Elegantly packed & ideal gifts for your friends & family.
Redemption valid til 31 Jan 2021.
Merchant provide free delivery service & valid for most areas of Hong Kong, Kowloon & New Territories (Except Lantau Island, Outlying Islands, Ma Wan & Remote areas).
''Instruction of redeem e-voucher''
|Delivery / Return||
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Redemption period: from now til 31 Jan 2021
Merchant provide free delivery service & valid for most areas of Hong Kong, Kowloon & New Territories (Except Lantau Island, Outlying Islands, Ma Wan & Remote areas)
All the orders will be delivered from 9:00am-6:00pm during the mid-autumn festival (7 Dec - 31 Dec 2020). No special request on delivery date/time and same day order during the period
This gift comes with a message card board place on top OR in an envelope, please contact merchant after payment: 9190 6341 / 6380 1848 or Email firstname.lastname@example.org / email@example.com for the message card and the delivery arrangement details
No change or refund after purchase and confirmation
Please refer to the package for the shelf life and storage method
Check the quantity and quality of product during redemption, no change or refund after redeem
Voucher cannot be used in conjunction with other offers / discounts
Voucher can be used once only. Expired Voucher will be forfeited and cannot be exchanged for cash, redeemed for cash, refunded or extended
Photos for reference only and the real object should be considered as final
Information and photos are provided by merchant and for reference only
Due to seasonality, some products have seasonal style varies. The product style maybe will have adjusted depending on the season or sources and will be replaced with an equal value product. Merchant will make every effort to ensure that a replacement product of equal or higher value is used and that the substituted product is of a similar quality to the requested product
Please call 9190 6341 / 6380 1848 or e-mail firstname.lastname@example.org / email@example.com for enquiries
- All orders dispatched by Merchant are qualified for Free Standard Delivery. Free delivery service is valid for most areas of Hong Kong, Kowloon and New Territories (Except Lantau Island, Outlying Islands, Ma Wan, and Remote areas)
- For specify the time or urgent delivery to the above general areas, please call 9190 6341 / 6380 1848 customer service hotline to inquire about the relevant charges
- Except for the general areas listed above, there will be no designated time service in other districts and outlying islands and remote areas. If you have any inquiries, please call 9190 6341 / 6380 1848 for the customer service hotline. Emergency delivery service is not available in other areas and in outlying islands and remote areas
- Delivery service is not valid to buildings that cannot be reached by the lift. Guests should need to pick up on the ground floor of the destination. If the lift is out of order, it will inform the guest to re-arrange the delivery time
- Merchant will charge the additional delivery fee if guest or receiver is not available to accept delivery at the nominated delivery time
- No exchange once delivered
Due to the following circumstances, merchant will not be liable for any direct or indirect caused by delay or omission in delivery; and also will not accept to cancel the order and refund :
- If the delivery address is a hospital, the customer fails to provide detailed information, we will try to deliver it first, but if it is not delivered again, it will be regarded as a delivery delay or omission to collect the redelivery fee
- The recipient is not available to accept delivery at the delivery address within the standard delivery period
- The delivery address is incorrect
- There is insufficient information about the recipient to complete the delivery
- The contact telephone number of the recipient is incorrect or invalid
- If products are not delivered as a result of the recipient's unavailability or due to inaccurate delivery information, the purchaser will be required to meet all additional delivery charges
- If typhoon signal no.8 or above or black rainstorm warning signal is hoisted, the delivery service will be cancelled and re-arrange the delivery time
- Any products including perishable products that are undeliverable due to weather or traffic conditions will be redelivered to the same delivery location next day is free of charge
- Merchant cannot guarantee the quality of perishable items as a result of additional transit time for re-delivery
T & C
Delivery / Return
All products of this store will be sold in the form of e-voucher, customers have to redeem the products / services with the printed e-voucher. All products are non-returnable. Non-returnable items cannot be returned for exchange, credit, or refunds. In the event of dispute, HKTVmall’s decision shall be final and conclusive.