•Our Store will protect your personal Information in accordance with the relevant provisions of the Personal Data Protection Act and in accords to HKTVmall Privacy Policies.
•In case of any dispute , the merchant will retain the right of final decision without prior notice.
•Color shown may be slightly different than actual products due to computer monitor settings.
•In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
•Our refund policy gives customers a better shopping experience. From the day you received your item, our return policy is valid for 7days. Item(s) purchased in our store may be returned and/or exchanged.
Our Return Policy does not applied to below situations:
a) Any part of the product may be cracked, rusted, watery, corroded, burnt, embossed, damaged, incomplete parts and other surface damage.
b) Damage caused by accident, negligence, improper input of voltage, improper installation or testing, unauthorized repair or modification, direct or indirect damage caused by improper operation of the equipment or equipment itself.
c) Original package is damaged, or original warranty label is torn, altered or incomplete; and the serial number must be the same as the warranty certificate (if applicable).
d) The customer provides false maintenance messages. However, if the product is repairable under the judgment of the company, the company may separately quote the replacement parts and accessories according to the situation, and repair the charges with the customer's consent. The damaged parts and accessories after replacement shall belong to the company.
