In case of bad weather, typhoon and other force majeure factors, it will be possible to delay the parcel arrival time.
An incomplete delivery address and contact number will result in a inability to deliver.
We cannot provide a change of address service after order is shipped.
We are unable to deliver the service to the designated courier service provider as required by customer.
Store Category Filtering
T & C
Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Prvacy Policies.
In case of any dispute, the merchant will retain the right of final decision without prior notice.
Color shown may be slightly different from actual products.
In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spend $,1000 on 'Merchant Delivery' goods at this store to enjoy free delivery, if the spending amount is below $1,000, delivery fee will be charged $73. Remote areas (including: all outlying islands, Tung Chung, restricted areas and places where transportation cannot be reached directly) are temporarily unable to provide delivery services. Pick up service in our showroom is not available.
To be Delivered by Emperio Gold & Silver Coins within 4 - 7 Days
This product is non-returnable
Our delivery service is provided by GoGo Delivery of GoGoVan or our own staff, the shipping fee subject to the service fee of GoGo Delivery, additional service charge will be applied in case of any specific delivery hour after 6 pm.