•The "Merchant Delivery" items in this store cannot be combined with the items delivered by other merchants to calculate the shipping cost. Any purchase of "Merchant Delivery" items in our shop can enjoy free delivery service. Some remote areas may charge additional shipping costs , please check with the merchant for the additional amount
•The goods in this store are delivered by HKTVmall or merchants. For details, please refer to the delivery service.
•The actual delivery time will be calculated based on the goods selected in your order and the shipping time of the relevant merchants.
• Shipping time in this store: Monday to Saturday (including public holidays) 9 am and 6 pm.
• This shop does not offer returns or returns.
• In case of any dispute, HKTVmall reserves the right of final decision.
• If the goods are delivered by merchants, the delivery date and time cannot be selected, and the products will be delivered within 5-14 days.
• If the elevator cannot be reached directly, and the delivery person needs to move up the stairs, the customer will be charged an extra fee, cash on delivery, please contact the merchant for details.
• Merchant delivery service covers residential or commercial addresses on Hong Kong Island, Kowloon, and the New Territories. Remote areas such as outlying islands, Sha Tau Kok restricted area, Tung Chung, Ma Wan, Discovery Bay, Stanley, Mid-levels, Shek O, village houses or other remote areas require additional fees. For details, please contact us for enquiries
•If damage or defect is found after receiving the goods, please contact HKTVmall customer service department within seven days.
