當你購買 , 我哋會第一時間寄出
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T & C
•Our store will protect your personal information in accordance with the relevant provisions of the Personal Data(Privacy) Ordinance.
•In case of any dispute, the merchant will retain the right of final decision without prior notice.
•Color shown may be slightly different than actual products due to computer monitors settings.
•In a situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
•Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for days. Item(s) purchased in our store may be returned and/or exchanged by courier delivery. Please call or email before you deliver the goods.
Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with "non-returned" remark
4. Free Gifts/ Accessories/ Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and the cost of return are borne by customers. Customers must return with all free gifts/accessories/samples.
Delivery / Return
•Our products will not be delivered by HKTV mall, will need more time to dispatch by SF Express. You will be contacted after placing the oder about the delivery details.
•Actual delivery time depends on the products ordered and the shipping time of particular merchants.
•Our dispatch time is from Monday to Friday, excluding Public Holiday and Non-business Days