We provide 1 year warranty for all models of SINLOON® brand products. If there are any quality problems under normal use conditions, according to the following warranty terms, we will provide customers with a free repair or replacement service:
1. The warranty is valid for 1 year starting from the purchase date stated in HKTV Mall delivery note. (For household user only).
2. The picture above is for reference only. The real object should be considered as final.
3. Customer must present the HKTV Mall delivery note and the damaged products to enjoy the warranty service.
4. Product quality problems under normal use conditions
5. Customer must present the HKTV Mall delivery note and the damaged products to enjoy the warranty service in MAYLOON Hong Kong Office.
6. This warranty service is valid in Hong Kong only.
7. For all warranty enquiry, please call our customer service hotline for assistance(852) 2408-9788
8. Terms and conditions of the warranty service are subject to change without further notice.
9. In case of any disputes, Mayloon Lighting Co., Ltd. Reserves the right of final decisions.