• Medical devices (e.g. blood pressure monitors, blood glucose meters) sold in our store are for daily health tracking only and must not replace professional clinical diagnosis or medical advice.
• Special medical clinical foods (including oncology formulas, diabetic formulas, thickeners, and soft meals) are classified as hygienic food items. To ensure food safety, returns are not accepted once opened unless a product quality defect is identified.
• Consultation with physical therapists or medical specialists is highly recommended before using orthopedic braces or mobility aids to ensure correct sizing and specifications.
• Please read the instructions carefully regarding weight limits and locking mechanisms before using heavy-duty aids (e.g. shower chairs, rollators) to prevent personal injury.
