• Our products will be delivered by HKTVmall. Please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Shipping time of this store: Monday to Fri, not including Public Holiday, 11am and 5pm
• In the event of dispute, HKTV Mall's decision shall be final and conclusive.
• Some of the products are returnable. Please refer to the store return policies and FAQ below.
Store return policy:
All Food and Beverage products are non-returnable.
Applications for product return or exchange must be made within 7 days of the item receipt date.
We DO NOT ACCEPT return or exchange of below products:
• Any unsealed or used product (including the wrapping meterials and stickers).
• Any product not in its original condition, is damaged or missing parts for reasons not due to HKTVmall error.