We provide 1 year warranty for all models of OMNI LED & electrical products. If there are any quality problems under normal use conditions, according to the following warranty terms, we will provide customers with a free replacement service:
1. The warranty is valid for 1 years starting from the purchase date stated in HKTV Mall delivey note. (For household user only, excluding special prices products).
2. Customer must present the HKTV Mall delivey note and the damaged products to enjoy the warranty service.
3. The warranty does not cover:
Malfunction or damages resulting from Acts of God, natural disaster, fire, civil unrest and / or accidents.
Accidents caused by normal wear and tear.
Defects from using wrong electrical supply, misuse or damage by negligence and abuse.
Any damage due to the flows of liquid.
Any damage caused by not using the product as per the instruction in the User Manual.
4. Customers enjoy the warranty service in OMNI Hong Kong Office.
5. In any case, OMNI has no obligation to everything from the use of our products causes any liability arising or losses.
6. This warranty service is valid in Hong Kong only.
7. Terms and conditions of the warranty service are subject to change without further notice.
8. For all warranty enquiry, please call our customer service hotline for assistance: (852) 2305-4478
9. OMNI Electrical (HK) Co Ltd. reserves the right of final decisions.
Store Category Filtering
T & C
• Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTV Mall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different from actual products.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTV Mall may varies from retail stores, the terms and offers are only applicable to HKTV Mall.
Delivery / Return
•Products will be delivered by HKTV Mall, please refer to Shipping Information for more details.
•Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
•Shipping time of this store: Monday to Friday, excluding Public Holiday
•All products are non-returnable.
•In the event of dispute, HKTV Mall's decision shall be final and conclusive.