• OneTwoFit Tips: After you receive the goods, please check the package for the first time, whether there is any damage or damage to the product. If there is such a situation, please inform CS in time, OneTwoFit will do its utmost to provide you with perfect after-sales treatment.
• OneTwoFit will provide a one-year free warranty period for your purchase of the specified OneTwoFit product (partially specified products, except shipping)
The warranty period is calculated after 7 days from the customer's receipt.
The terms of maintenance are as follows:
1. Maintenance service is only applicable to the order screenshot (including order date, recipient, contact information, product details, etc.) to the customer service confirmation.
2. (Parts problem, please contact customer service staff and parts at their own expense) Please send them to our repair center at your own expense (Maintenance Center: 24th Floor, Rongsheng Industrial Building, No. 26 Wufang Street, Xinpu, Hong Kong). After the product repair is completed, Please take your own products at your own expense.
3. In case of the following conditions, the maintenance and repair costs in addition to the spare parts charge 200HKD: if it is caused by human damage, misuse, abuse, negligence, excessive erosion or rust, unauthorized repair or modification, loss of use, accident, Damage caused by natural disasters and other reasons beyond the control of the company.
4. If there is any ambiguity or dispute, OneTwoFit reserves the final interpretation and decision of all terms and conditions.
Store Category Filtering
T & C
• The color of the product may vary slightly depending on the computer screen settings, and everything is subject to the actual product.
• Notice to you: Some products have a one-year warranty period. Please refer to the store for details.
• Within 7 days from the date of receipt of the goods, if the machine is found to be ineffective after normal use, the company will be provided with free home repair and replacement parts and other services. If damage or loss caused by man-made damage, misuse, abuse, negligence, excessive erosion or rust, unauthorized repair or modification, use loss, accident, natural disaster, or other reasons beyond the control of the company, Inspection fee HKD 200 and parts fee are charged separately.
• OneTwoFit reserves the final interpretation and decision of all terms and conditions if there is any ambiguity or controversy.
Delivery / Return
1. After the delivery of some large products in our shop, please check the first time. If there is installation, please check again after installation, then please sign for confirmation.
2. Some products include installation, please check the product interface.
3. Some products include maintenance, please check the product interface and the maintenance terms of the store's precautions.
4. All products in this store (except for customized products), delivery time is from 9:00am to 5:30pm Monday to Saturday (excluding Sundays and public holidays). If you need to ship the goods at other times, the driver will charge an additional fee. For details, please contact the driver directly.
5. Surcharges in remote areas: Sai Kung, Tung Chung/Airport, Ma Wan, Mid-Levels, Tai Kwai, Shek O, Lantau, Yuen Long Pat Heung and village estates $150; Discovery Bay $350; Please contact customer service about the delivery of Hong Kong Island and other islands; Sha Tau Kok does not send in the restricted area.The remote areas is differentiated according to the railway.
6. Stairs fee: The elevator can not reach straightly, the deliveryman needs to take stairs to deliver goods upstair. Each floor (10 stairs) will be charged $100.
7. Distance transportation fee: The truck can't reach directly, and it takes a long walk to reach. If it exceeds 50 meters, it will add $50 for every 50 meters.
8. Our customized products will be delivered around 15th from the date of your order.
9. Delivery will be scheduled in advance.
10. Within 7 days from the date of receipt of the goods, if the machine parts are found to be invalid after normal use, the company will be provided with free home repair and replacement parts and other services. If damage or loss caused by man-made damage, misuse, abuse, neglect, excessive erosion or rust, unauthorized repair or modification, loss of use, accident, natural disaster, or other reasons beyond the control of the company, Inspection fee HKD 200 and parts fee are charged separately.
11. In case of any dispute, the store will reserve the final decision.