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Our store operates diligently in HKTVmall, adhering to the core principles of integrity, professionalism, and attentive service. We carefully select each product to provide customers with high-quality, cost-effective options.
We value every customer's shopping experience, insisting on truthful descriptions and thoughtful responses. When issues arise, we prioritize the customer and actively coordinate solutions. Our small shop operates with dedication and care, hoping to ensure every customer can buy with confidence and use with peace of mind.
Thank you for supporting our local store. We look forward to providing you with a comfortable and enjoyable shopping experience.
Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 7 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & refund" button to report the damaged products. Below situations are not acceptable in our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
