Store Category Filtering
T & C
• Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
Below are remote areas for your reference:
Tuen Mun Town Centre, Siu Chi, Siu Tsui, On Ting, Yau Oi South, Yau Oi North, Tsui Hing, Shan King, King Lung, Hing Chak, San Hui, Sam Shing, Hanford, Fu Sun, Yuet Wu, Siu Hei, Wu King, Butterfly, Lok Tsui, Lung Mun, San King, Leung King, Tin King, Po Tin, Kin Sang, Siu Hong, Prime View, Fu Tai, Tuen Mun Rural, Fung Nin, Shui Pin, Nam Ping, Pek Long, Yuen Long Centre, Yuen Lung, Fung Cheung, Shap Pat Heung East, Shap Pat Heung Central, Shap Pat Heung West, Ping Shan South, Ping Shan Central, Ping Shan North, Ha Tsuen, Tin Shing, Shui Oi, Shui Wa, Chung Wah, Yuet Yan, Fu Yan, Yat Chak, Tin Heng, Wang Yat, Ching King, Kingswood North, Tsz Yau, Yiu Yau, Tin Yiu, Kingswood South, Chung Pak, Fairview Park, San Tin, Kam Tin, Pat Heung North, Pat Heung South, Luen Wo Hui, Fan Ling Town, Cheung Wah, Wah Do, Wah Ming, Yan Shing, Shing Fuk, Fanling South, Ching Ho, Yu Tai, Sheung Shui Rural, Choi Yuen Shek Wu Hui, Tin Ping West, Fung Tsui, Sha Ta, Tin Ping East, Queen's Hill, Tai Po Hui, Tai Po Central, Chung Ting, Tai Yuen, Fu Heng, Yee Fu, Fu Ming Sun, Kwong Fuk & Plover Cove, Wang Fuk, Tai Po Kau, Wan Tau Tong, San Fu, Lam Tsuen Valley, Po Nga, Tai Wo, Old Market & Serenity, Hong Lok Yuen, Shuen Wan, Sai Kung North, Sai Kung Central, Pak Sha Wan, Sai Kung Islands, Hang Hau East, Hang Hau West, Po Yee, Wai King, Do Shin, Kin Ming, Choi Kin, O Tong, Fu Kwan, Kwan Po, Nam On, Hong King, Tsui Lam, Po Lam, Yan Ying, Wan Hang, King Lam, Hau Tak, Fu Nam, Tak Ming, Sheung Tak, Kwong Ming, Wan Po North, Wan Po South, Lantau, Yat Tung Estate North, Yat Tung Estate South, Tung Chung North, Tung Chung South, Discovery Bay, Peng Chau & Hei Ling Chau,. Lamma & Po Toi, Cheung Chau South, Cheung Chau North
• Our products will be delivered by Tin Fung Food Limited.
• Order Cut-off time of this store: Monday to Friday, excluding Saturday, Sunday, and Public Holiday.
• The order will ship out at the day after order cut-off day (excluding Saturday, Sunday, and Public Holiday) during 09:00 - 18:00.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• During bad weather conditions (e.g. black rain, typhoon no. 8 or above) we will suspend and rearrange any delivery scheduled.
• We will effect delivery to Hong Kong Island, Kowloon, the New Territories (excluding all outlying islands, e.g Tung Chung, Discovery Bay, Ma Wan, Siu Ho Wan, Remoting area and Frontier Closed Area). Please contact CS for any enquiry about the delivery before the customer place the order. All delivery service's decision shall be final and conclusive by Tin Fung Food Limited.
• The pictures are reference only.
• In the event of dispute, HKTVmall and Tin Fung Food Limited's decision shall be final and conclusive.
Store return policy:
• In the event of discovering damaged products, please return the damaged or wrong products by simply follow our Return Procedures.
• We reject any return/exchange if waybill is singed by customers.
• We do offer exchanges only if you received a damaged, defective, or incorrect product.
We DO NOT ACCEPT return or exchange of below products:
• Any unsealed product (including the wrapping meterials and stickers).
• Any product not in its original condition, is damaged or missing parts for reasons not due to HKTVmall error.