Store Category Filtering
T & C
• Our store will protect your personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTVmall Privacy Policies.
• in case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• Xbox Live 12-month Gold Membership Card and Gift Card can only be used in Hong Kong Xbox Live account.
• in situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
• Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• Shipping time of this store: Monday to Sunday, including Public Holiday, 9am and 3pm
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
• All products are returnable (Except Gift Card / Prepaid Card / Xbox Live Gold Membership Card / Subscription Card). Please refer below store return policies and FAQ.
Store Return Policy:
Items returned or exchanged must be applied within (7 days) of the item received date.
Return or exchange is Not accepted for the below items:
•Xbox Live Gold Membership Card
As a condition of return, and to the extent permitted by law, the following requirements apply. All products must be returned with reasonable care having been taken (such as must not show wear or damage, and must be in a condition that permits us to resell them). All boxed software and video games must be returned with their seal intact.
All returns should be accompanied by the original receipt or gift receipt, the original documentation, instruction manuals, registration, parts andcomponents (including cables, controllers, and accessories) and the manufacturer’s packaging. Subject to applicable law, failure to including such items may prevent or delay your refund / exchange or result in additional fees. HKTVmall reserves the right to deny any return or exchange if it fails to meet our return criteria.