1. The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee.
2. Extra delivery fee of $50 will be charged for any purchase below $400 from our store per single order, and will be added to your order at checkout page.
3. Free delivery service will be provided upon purchase over $400, including Commercial Area, Residential Area and Remote Area in Hong Kong.
4. Our non-business days: From 2019-10-01 until 2019-10-07 (Saturaday and Sunday as well)
5. Welcome to visit our Facebook page for most updated news: https://www.facebook.com/YokoyamaJAPAN/
Store Category Filtering
T & C
• Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
1. Our products will not be delivered by HKTV mall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
2. Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
3. Free delivery service will be provided upon purchase (per each single delivery address) over HK$400. The free delivery service is including Commercial Area, Residential Area and Remote Area in Hong Kong.
4. If order amount (per each single delivery address) is below HK$400, HK$50 delivery fee will be charged.
5. Service Area:
Delivery service covers domestic areas only, overseas delivery is not available.
Delivery service is available for Hong Kong Island, Kowloon, and the New Territories; NOT available for outlying islands and Hong Kong International Airport.
6. Delivery service is not applicable to locations that cannot be directly accessed by courier trucks. Our delivery service does not cover floors that are not directly connected by elevators.
7. Delivery will be rearranged if the lift is not in operation during delivery.
8. We will not be responsible for any damage or loss caused when products are left at the door or at the security office upon customer's request.
9. Our dispatch time is from Monday to Friday, 9am to 5:30pm.
10. No delivery service on Weekend and Public Holidays.