1. Our products will not be delivered by HKTV mall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
2. Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
3. Free delivery service will be provided upon purchase (per each single delivery address) over HK$400. The free delivery service is including Commercial Area, Residential Area and Remote Area in Hong Kong.
4. If order amount (per each single delivery address) is below HK$400, HK$50 delivery fee will be charged.
5. Service Area:
Delivery service covers domestic areas only, overseas delivery is not available.
Delivery service is available for Hong Kong Island, Kowloon, and the New Territories; NOT available for outlying islands and Hong Kong International Airport.
6. Delivery service is not applicable to locations that cannot be directly accessed by courier trucks. Our delivery service does not cover floors that are not directly connected by elevators.
7. Delivery will be rearranged if the lift is not in operation during delivery.
8. We will not be responsible for any damage or loss caused when products are left at the door or at the security office upon customer's request.
9. Our dispatch time is from Monday to Friday, 9am to 5:30pm.
10. No delivery service on Weekend and Public Holidays.