Special Price
$ 690.80
$ 552.64
Insurance Order
1,000+ Sold
No. of Insured Person
(Please select)
Country of Origin N/A
Description

Before purchase of the Insurance Order, please read all the information stated in this page including Photo and Description.

Maximum Limit (HKD) for Benefits Per Year
Employer’s Liability: $100,000,000 per event
Personal Accident: $120,000
Hospitalisation & Surgical Expenses: $30,000

Employees’ Compensation Insurance Levy, Government Terrorism Facility Charge and Employees’ Compensation Insurers Insolvency Bureau - Contribution HK$10.80 is included in the above price.

Delivery / Return
  • e-Gift Voucher / e-Coupon will be sent to your account and registered email within 3 hours after successful payment (Not applicable to Insurance Products). If you have not received it within 3 hours, please try to login your account and retrieve at HKTVmall e-Gift Voucher or e-Coupon section.
  • Insurance Order will be sent to your account and registered email within 15 minutes after successful payment. If you have not received it within 15 minutes, please try to login your account and retrieve at Insurance Order section to fill in the application form.
  • Sold by Bolttech Insurance
  • Photo

  • Description

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Photo
Description

Your foreign domestic helper is part of the family and HelperCare Insurance cover treats them as such, with hospital and surgical cover up to HK$30,000 per year and HK$200 for each outpatient claim. More importantly, it shields you as an employer against legal liability claims up to HK$100 million per event, as well as offering a range of coverage.

Important Materials:
Please read the product brochure, policy provisions and Personal Information Collection Statement before purchasing the insurance product.
Brochure (Premium table is for reference only, Hong Kong TV Shopping Network Company Limited may offer Premium discount) :
https://bolttechinsurance.hk/brochure/HelperCare.pdf
Policy Provision:
https://bolttechinsurance.hk/policyprovisions/HelperCareInsurance/DD1P.2023.11.pdf
Personal Information Collection Statement:
https://bolttechinsurance.hk/en/privacy-notice

Notes:
1. The applicant (Employer) must be aged 18 or above.
2. The applicant (Employer) must be a Hong Kong ID cardholder.
3. The applicant must be the legal employer of the domestic helper.
4. The age limit of the domestic helper must be 18 to 60 years old and the renewal is allowed up to the age of 65 years old.
5. Overseas domestic helpers who are employed under an Employment Contract as governed by the Immigration Ordinance (Chapter 115, Laws of Hong Kong).
6. The policy is valid for 1 year.
7. Effective date of insurance policy must be within 90 days from the existing submission date of the insurance application.
8. The applicant has never been declined or refused to renew any domestic helper insurance or charged additional premium or apply extra special conditions.
9. The applicant is not aware of any medical or surgical treatment for a certain condition which is required of the domestic helper.
10. The Applicant (i.e. You are) is required to disclose all material facts which you know Bolttech Insurance (Hong Kong) Company Limited (the “Company”) as an insurer would regard them as likely to influence the acceptance and assessment of this proposal. If you are in doubt whether certain facts are material you should disclose them. We recommend you to keep a record (including a copy of this completed proposal) for your future reference of all information given. Providing correct answers and making sure we are informed is for your own protection, as failure to disclose such information may mean that your policy will not provide with the cover you require and may even invalidate the policy altogether.
11. Bolttech Insurance (Hong Kong) Company Limited or the policyholder may cancel this policy and the policyholder will be entitled to a refund of a stipulated proportion of the premium (less a minimum premium of HK500 which will be retained by Bolttech Insurance (Hong Kong) Company Limited) if no claim has been made during the current period of insurance. Please refer to the policy provision for details.
12. “COVID-19/Pandemic Exclusion” is applied. (applicable to policy commencement date on/after 1 January 2021)

For further instructions on filling Insurance Application Details, please go to "Insurance Application Details" Tutorial.
https://promo.hktvmall.com/insuranceguide/en/

“COVID-19/Pandemic Exclusion” is applied. (applicable to policy commencement date on/after 1 January 2021)

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General enquires

 

Hotline: 3123 3344 (Mon – Fri 9am – 6pm and Sat 9am-1pm.)

Email: cs.hk@bolttechinsurance.com

 

Insurance Solutions Centre

 

Tsim Sha Tsui: Suite 2605., 26/F, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon.

Opening Hours:

Mon - Sat: 9 am - 7 pm

Closed on Sun & Public Holidays

 

Sheung Wan: 7/F, FWD Financial Centre, 308 Des Voeux Road Central, Sheung Wan, Hong Kong

Opening Hours:

Mon - Sat: 9 am - 7 pm

Closed on Sun & Public Holidays

 

Quarry Bay: 13/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong.

Opening Hours:

Mon - Sat: 9 am - 7 pm

Closed on Sun & Public Holidays

 

Customer Complaints

 

For any complaints related to the sales of bolttech products, please contact

 

bolttech Service Hotline: 3123 3344 (Mon – Fri 9am – 6pm and Sat 9am-1pm.)

Email: cs.hk@bolttechinsurance.com

 

If you are not satisfied with the handling of your complaint, you may forward the matter to the following parties for further deliberation:

 

1) Insurance Authority

    Email: complaints@ia.org.hk

    Tel: 3899 9983

 

2) The Insurance Complaints Bureau

    Email: icb.enquiry@icb.org.hk

    Tel: 2520 2728

 

3) Insurance Agents Registration Board

    Email: hkfi@hkfi.org.hk

    Tel: 2520 1868

About Bolttech Insurance

 

 

Bolttech Insurance (Hong Kong) Company Limited, previously FWD General Insurance Company Limited, is an established general insurance company authorised by the Hong Kong Insurance Authority. bolttech Insurance offers a wide range of general insurance solutions to meet the evolving needs of individual and business customers. In 2023, bolttech Insurance was rebranded and renamed as part of the international insurtech group, bolttech

 

Learn more at https://bolttechinsurance.hk/en/.

T & C

Please read the declarations, product brochure, policy provision and Personal Information Collection Statement before purchasing the insurance product.

Delivery / Return

Incomplete Insurance order will be sent to the customer’s HKTVmall account and his registered e-mail within 15 minutes after successful payment. Please fill in Insurance Application Details (e.g. Policy effective date, Name, DOB, HKID) as soon as possible. If the Insurance Application Details are not submitted within 30 days from the date of payment, the insurance policy will not be issued.