General enquires
Hotline: 3123 3344 (Mon – Fri 9am – 6pm and Sat 9am-1pm.)
Email: cs.hk@bolttechinsurance.com
Insurance Solutions Centre
Tsim Sha Tsui: Suite 2605., 26/F, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon.
Opening Hours:
Mon - Sat: 9 am - 7 pm
Closed on Sun & Public Holidays
Sheung Wan: 7/F, FWD Financial Centre, 308 Des Voeux Road Central, Sheung Wan, Hong Kong
Opening Hours:
Mon - Sat: 9 am - 7 pm
Closed on Sun & Public Holidays
Quarry Bay: 13/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong.
Opening Hours:
Mon - Sat: 9 am - 7 pm
Closed on Sun & Public Holidays
Customer Complaints
For any complaints related to the sales of bolttech products, please contact
bolttech Service Hotline: 3123 3344 (Mon – Fri 9am – 6pm and Sat 9am-1pm.)
Email: cs.hk@bolttechinsurance.com
If you are not satisfied with the handling of your complaint, you may forward the matter to the following parties for further deliberation:
1) Insurance Authority
Email: complaints@ia.org.hk
Tel: 3899 9983
2) The Insurance Complaints Bureau
Email: icb.enquiry@icb.org.hk
Tel: 2520 2728
3) Insurance Agents Registration Board
Email: hkfi@hkfi.org.hk
Tel: 2520 1868