Joy Plus International Group Limited
2.0
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Our store will protect your personal Information in accordance with the relevant
provisions of the
Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy
Policies.
• In case of any dispute, the merchant will retain the right of final decision without
prior notice.
• Color shown may be slightly different than actual products due to computer
monitors settings.
• In situation where there are limitations, price, promotion offers and other
marketing campaigns
on the HKTVmall may vary from retail stores, the terms and offers are only
applicable to
HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day
you receive your
item, our return policy is valid for 7 days. Item(s) purchased in our store may be
returned and/or
exchanged. Please visit Order History to view related order, then press "Return &
refund" button to report the damaged products. Below situations are not
acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of
return are borne by
customers. Customers must return with all free gifts/ accessories / samples.
Our products will be delivered by HKTVmall, please refer to Shipping Information
for more details.
• Actual delivery time depends on the products ordered and the shipping time of
the particular merchant.
• Shipping time of this store: Monday to Friday, excluding Public Holiday, 9am.
• The merchant reserves the right to amend the stated terms herein without prior
notice. In
case of any dispute, the decision of the merchant and HKTVmall shall be final.
Joy Plus International Group Limited was founded in 2000. After 20 years of steady and continuous development, the company has grown into an integrated service provider in the world of famous products and enjoys a good reputation in the beauty and skincare industry. The group's existing brand has Natura Bissé, [comfort zone], LPG, DIBI, DasKollagen, BEQUELLE, RICA, Histomer, Lacer, REVIDERM, Pilexil, LIPPMANN, 12 international brands, provide products and services to more than 1,000 five-star hotel and Spas, our business channels and markets throughout hotels, beauty salons, retail stores, and online platforms.
The skincare brands of our group all comply with international safety standards, high-quality product effects, and patented technology research and development. The brand footprints are spread all over the world in top international department store counters and five-star hotels.