‧ Our products will be delivered by HKTVmall. Please refer to Shipping Information for more details.
‧ Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
‧ Shipping time of this store: Monday to Friday, excluding Public Holiday, 9am and 3pm
‧ In the event of dispute, HKTVmall's decision shall be final and conclusive.
‧ All products are returnable. Please refer to the store return policies and FAQ below.
Store return policy:
Applications for product return or exchange must be made within 7 days of the item receipt date.
We DO NOT ACCEPT return or exchange of below products:
‧ Any unsealed or used product (including the wrapping meterials and stickers).
‧ Any product not in its original condition, is damaged or missing parts for reasons not due to HKTVmall error.