The mattress will be delivered directly by Airland within 7 - 14 working days.
• Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTV Mall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different from actual products.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTV Mall may varies from retail stores, the terms and offers are only applicable to HKTV Mall.
● Size cannot be changed and order cannot be canceled, refunded or exchanged when the order of mattress, divan base and headboard is confirmed. Bedding items are neither refundable nor returnable.
● All goods sold must be received by the client within 3 months from the order date, deposit will be forfeited for any goods not delivered within 3 months from the order date.
● Delivery will be cancelled if the client cannot be reached 1 day prior to the scheduled dated. If the delivery is unreached or requested to be amended on the scheduled date, a fee of $250 would be charge for re-arrangement.
● The dimensions of mattress and pad are approximate. Variance of +/- 1.27cm are accepted tolerance. Items will not be exchanged or refunded within this variance range.
● The company will provide basic delivery service for orders of mattresses, extra delivery fee will be increased by the complexity of service, including but not limited to: mattress disposal; elevator is not available; going through a long platform or stairs is required to reach the elevator; items are not able to fit into the elevator and have to be moved from stairs; parking lot is more than 50 meter away from the building; items needs to be hoisted; delivery within specific time period, etc. Please refer to below webpage for further details and charges: https://www.airland.com.hk/delivery.
● In case of any dispute, the decision of Airland Holding Company Limited shell be final.
● For any inquiry, please contact our customer service at 2206 3388 in office hour.
Airland is a well-known Hong Kong enterprise that was established in 1966. Airland provides top quality and international awarded spring mattress to public and was the best-selling spring mattress in Hong Kong for 23 years, Airland will present a contemporary and stylish image to attract new young generation customers.