This store does not have a return.
If there is a problem with the goods, the customer must bring the goods and documents to the company for inspection or repair (except for man-made damage).
Customers must ensure that the product is not damaged, destroyed and retains complete packaging, accessories and gifts.
If some licensed products are maintained, please refer to the warranty card contact agent or brand to carry out inspection and maintenance.
In case of any dispute, Baijiahui reserves the right of final decision.
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T & C
‧Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies.
‧ In case of any dispute, the merchant will retain the right of final decision without prior notice.
‧ Colour shown may be slightly different than actual products due to computer monitors settings.
‧ In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
‧ Our products will be delivered by HKTVmall. Please refer to Shipping Information for more details.
‧ Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
‧ Shipping time of this store: Monday to Friday, excluding Public Holiday, 9am
‧ In the event of dispute, HKTVmall's decision shall be final and conclusive.
‧ All products are NOT returnable.
Store exchange policy:
Applications for product exchange must be made within 7 days of the item receipt date.
To exchange product, customer must bring along with the product and a HKTVmall receipt to our merchant customer services center.
We DO NOT ACCEPT exchange of below products:
‧ Any product not in its original condition, is damaged or missing parts for reasons not due to HKTVmall error.