Store Category Filtering
T & C
• Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
The “Merchant Delivery” goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. All “Merchant Delivery” goods from this store are entitled to free delivery service. Some remote areas require additional delivery fee, please contact merchant directly for details.
Below are remote areas for your reference:
Tuen Mun Town Centre, Siu Chi, Siu Tsui, On Ting, Yau Oi South, Yau Oi North, Tsui Hing, Shan King, King Lung, Hing Chak, San Hui, Sam Shing, Hanford, Fu Sun, Yuet Wu, Siu Hei, Wu King, Butterfly, Lok Tsui, Lung Mun, San King, Leung King, Tin King, Po Tin, Kin Sang, Siu Hong, Prime View, Fu Tai, Tuen Mun Rural, Fung Nin, Shui Pin, Nam Ping, Pek Long, Yuen Long Centre, Yuen Lung, Fung Cheung, Shap Pat Heung East, Shap Pat Heung Central, Shap Pat Heung West, Ping Shan South, Ping Shan Central, Ping Shan North, Ha Tsuen, Tin Shing, Shui Oi, Shui Wa, Chung Wah, Yuet Yan, Fu Yan, Yat Chak, Tin Heng, Wang Yat, Ching King, Kingswood North, Tsz Yau, Yiu Yau, Tin Yiu, Kingswood South, Chung Pak, Fairview Park, San Tin, Kam Tin, Pat Heung North, Pat Heung South, Luen Wo Hui, Fan Ling Town, Cheung Wah, Wah Do, Wah Ming, Yan Shing, Shing Fuk, Fanling South, Ching Ho, Yu Tai, Sheung Shui Rural, Choi Yuen Shek Wu Hui, Tin Ping West, Fung Tsui, Sha Ta, Tin Ping East, Queen's Hill, Tai Po Hui, Tai Po Central, Chung Ting, Tai Yuen, Fu Heng, Yee Fu, Fu Ming Sun, Kwong Fuk & Plover Cove, Wang Fuk, Tai Po Kau, Wan Tau Tong, San Fu, Lam Tsuen Valley, Po Nga, Tai Wo, Old Market & Serenity, Hong Lok Yuen, Shuen Wan, Sai Kung North, Sai Kung Central, Pak Sha Wan, Sai Kung Islands, Hang Hau East, Hang Hau West, Po Yee, Wai King, Do Shin, Kin Ming, Choi Kin, O Tong, Fu Kwan, Kwan Po, Nam On, Hong King, Tsui Lam, Po Lam, Yan Ying, Wan Hang, King Lam, Hau Tak, Fu Nam, Tak Ming, Sheung Tak, Kwong Ming, Wan Po North, Wan Po South, Lantau, Yat Tung Estate North, Yat Tung Estate South, Tung Chung North, Tung Chung South, Discovery Bay, Peng Chau & Hei Ling Chau,. Lamma & Po Toi, Cheung Chau South, Cheung Chau North
For the item with quality issues, please contact HKTV Mall for Exchange arrangement within 10 days upon receipt of the goods.
The below reasons are not treated as quality issue :
Any minor color difference varies from the product photos may be due to the lighting for photo shooting, the resolution of display monitor or personal perception.
The size chart shown in our web site is a general guideline. Any minor size difference varies from the product specification may be caused by the different measuring methods.
Please check and try the product to ensure that whether it is in good condition. The request on exchange will not be accepted after 10 days after the date of your receipt.
Some products have been pre-washed and handled with special processes to create vintage or casual styles. The color fading effect and vintage look are part of the design details which are not due to any quality issue.
Each item is attached with a product care label which shows the proper cleaning and product care methods. Please follow with the instructions. Any damaged item caused by improper cleaning and product care handling is non-returnable.
We will not accept any exchange under below circumstances:
Clothing was washed, used or damaged merchandise;
Return on underwear and socks will not be accepted for the reason of personal hygiene;
Product label or price tag was missed;
Additional Gifts or accessories were missed.
Exchanged item will not be accepted if it do not meet the exchange policy.
If any dispute arises, Crocodile Garments Limited's determination shall be final