•Part of our products will not be delivered by HKTVmall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
•Our dispatch time is from Monday to Saturday, excluding Public Holiday
• All products are non-returnable.
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
• Delivery in about 3-10 days;
• Remote and restricted area delivery arrangements:
-Tung Chung, Ma Wan, Stanley, Shek O+ $ 100, Discovery Bay + $ 250;
-For outlying islands and South Lantau islands, please check with the merchant for a separate quote;
• Go up / down (if there is no lift at the delivery address), enter the village or Disposal of old mattresses requires a separate quote;
• In view of the high parking fees charged by some housing estates and locations, the arrangements are as follows:
- If the parking lot or housing estate has free delivery for half an hour or more, there is no additional charge;
- If the parking lot or housing estate is admitted, the parking fee will be calculated immediately, and the customer will pay the parking fee;
• Delivery area and schedule [Monday to Saturday (No delivery on Sundays and public holidays)]
