Hisense 海信

• The store will protect your personal data in accordance with the relevant provisions of the Personal Data Protection Act and comply with HKTVmall's Privacy Protection Policy.
• In case of any dispute, the decision of the Merchant shall be final without prior notice.
• Color may be slightly different depending on the item.
• HKTVmall and store prices, promotions, conditions and restrictions may be different due to actual circumstances. All terms and conditions apply to HKTVmall only.

For PRP-related products, please refer to the following information (Hong Kong only):

The following are controlled electrical appliances within the meaning of the Products Environmental Liability Ordinance (Cap. 603), which imposes the following recycling levy on such products:

Computers: $15 each

Televisions: $165 each

Monitors: $45 each

Refrigerators: $165 each

Washing machine: $125 per unit

Air conditioner: $125 per unit

Please complete and submit the Removal Service selection record online within 3 working days after purchase. You only need to complete it once for each product. The EPD has commissioned a recycler, Eurogreen Integrated Environmental (Hong Kong) Limited (" Eurogreen "), to provide a free removal service for used electrical appliances. Any delay will be deemed as a waiver of this service.

TV/Monitor:

https://forms.gle/sKvncuhuVRaEa9XVA

Remove old terms of service

https://drive.google.com/file/d/1DYBUkhZCJPgtq5EdrAjToz2D2FuFZOKk/view?usp=sharing

Our "Merchant Delivery" items cannot be combined with other merchant delivery items for freight calculation. You can enjoy free delivery on any Merchant Delivery items purchased from our shop. Some remote areas and situations may require additional shipping charges. For details, please go to the following link to obtain the form:

https://drive.google.com/file/d/1dPnEYGHQx17f7GKu3bvuJWgPlmtajSzn/view?usp=sharing

• The actual delivery time will be calculated based on the items selected in your order and the delivery time of the relevant merchant.

• Delivery time: Monday to Saturday (except public holidays).

• Exchanges and returns are not allowed.

• Please contact Hisense Customer Service Department within 14 days if any damage or defect is found upon receipt of the goods. 「WhatsApp: 6687 0676」

In case of any dispute, Hisense (Hong Kong) Co., LTD reserves the right of final decision.