METAHOME HONG KONG

• Our store will protect your personal information in accordance to the relevant provisions of the personal Data Protection Act and in accords to HKTV Mall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different from actual products.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTV Mall may varies from retail stores, the terms and offers are only applicable to HKTV Mall.

1. Delivery service: Goods delivery time is about 10-21 working days. Our staff will contact customer to confirm the schedule one working day in advance. No services provide during Sunday and Public Holiday.
2. Free delivery service is valid for most of the district in Hong Kong , Kowloon and New Territories.(Extra delivery charge: $180 for Tung Chung, $280 for Ma Wan, $380 for Discovery Bay) or other special areas, please contact merchant for details.
3. For addresses cannot be reached by truck directly, extra charge will be applied (Minimum $50 or above).
4. For addresses without lift facilities, $100 or above per floor will be charged.
5. We will contact customers directly for delivery arrangements.
6. Colour of photo may be different than actual product received due to different resolution of monitor or electonic devices, return or refund of goods are not acceptable.
7. Please make sure an enough space which the product can be placed and carry out installation easily .
8. Free delivery service will be provided for all products (Extra fee of $200 or above will be charged for installation services).  
9. Customers should check carefully the specifications of the products when making the order. No amendments of the order can be made after the order is confirmed. 
10.Customers should check carefully the quantity and quality of goods upon delivery.
11. For solid hardwood products, natural woodcrack, differences in natural wood color and patterns, minor artificial marks would not be considered as defects.