Special delivery arrangement during the current pandemic situation (apply to Merchant Delivery)
In view of current pandemic situation, we are trying our best to fulfill all orders. However, some orders may expect delays.
In order to protect the safety of our customers and staffs, we will put special delivery arrangements in place.
Should you have any enquiry, please feel free to contact customer services team. Sincerely thanks for your trust and understanding.
For all products are related to the proper recycling of regulated electrical equipment. A product set out in this receipt is regulated electrical equipment under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the product as follows:
Air conditioner: $125 per item
Refrigerator: $165 per item
Washing machine: $125 per item
Television: $165 per item
Computer: $15 per item
Printer: $15 per item
Scanner: $15 per item
Monitor: $45 per item
Customers who purchase designated regulated electrical appliances from our store can request to arrange free removal services. Please read the "Removal Service Terms and Conditions" on the product page for details.
Please choose whether you need the removal service when placing the order. If you need the removal service on the same day of delivery, please take the initiative to contact our delivery department.
*Statutory removal service means that the merchant makes an appointment for ALBA to collect electrical appliances on behalf of customers free of charge. Generally, it takes 5 to 7 days to arrange for the on-site recycling.
*Upgraded removal service means that the merchant will recycle the old electrical appliances on the same day of delivery, but an additional HKD 200 is required to be paid to the deliveryman.