PLANET PROMOTION

HKTV mall is not the seller or supplier of the products or services. HKTV mall is responsible for managing and administering its website, arranging order processing and fulfillment for the products or services you ordered from the suppliers through its website. Whatever item you purchase via HKTV mall will be subject to the terms and conditions of that merchant. The merchant is responsible for the sale and for dealing with any claims or any other issues arising out of or in connection with the contract between you and the merchant. In respect of purchases of a voucher, in addition to the contract you will have with the seller of the voucher, there will also be a contract between you and the merchant that actually provides the products and services when you redeem your voucher with that merchant. We, HKTV mall, do not accept responsibility for any claim, loss or damage, howsoever caused (including through omission or negligence), which you may directly or indirectly suffer in connection with the purchase of any products, services or vouchers through HKTV mall, nor do we accept any responsibility for any such claim, loss or damage arising out of your use of or reliance on information contained on or accessed through HKTV mall. It is your sole responsibility to ensure that any products, services or information obtained from HKTV mall meet your specific requirements. Particularly for beauty services, you must take your own precautions to ensure that you understand how the services will be performed before you decide to purchase. If in doubt, you should consult your own professional advisor.

The "Merchant Delivery" items in this store cannot be combined with the items delivered by other merchants to calculate the shipping cost. All purchases of "Merchant Delivery" items in our shop can enjoy free delivery service. Some remote areas may charge additional shipping charges, please check with the merchant for the additional amount

Sold and delivered by Planet Promotion 

Online quality service confidence guarantee

Purchase process:

1. A colleague will contact you within 2 days after placing the order. If there is an old phone {four computers and one brain} that needs to be moved, our shop can apply for the European Green Warranty Removal Service (free) or the agent to upgrade the removal service (this This service requires a fee, and the fee will be collected by the agent on the spot when the delivery and the old machine are removed)

2. The front-mounted and European-style top-mounted type are provided by the agent for basic installation. The basic installation includes: the existing water inlet pipe, drain pipe and existing power connection installation

3. If the front-mounted washing machine needs to be installed on the fly, it will be provided by the agent. This service requires a fee. Each agent is different (approximately $300-$350). The installation fee will be directly paid by the agent to the customer at the time of installation. Charge

4. Japanese-style washing machines need to be installed with a fee. The agent does not provide basic installation. The basic installation fee varies from agent to agent (about $150-$200). This installation fee is charged by the agent directly to the customer at the time of installation.

5. If the location of the washing machine is narrow, you need to hold the washing machine high to place it in the designated position (pin), or hold the washing machine high to move it out of the place (pin pull). This service requires a fee. Each agent The charges are different (approximately $150-$200) (per time), this fee is charged to the customer on-site when the transportation is delivered

6. Large electrical appliances ~ product problems (within 7 days) first notify us, we will arrange for an agent master to come to check, and if there is a problem, they will follow up directly

(After 7 days) Guests can contact the agent directly

7. Small Electricity Protection ~ If you find any problems with small electric appliances, customers should notify the company to make arrangements within 3 days after receiving the goods. After 3 days, please present a valid invoice and receipt, and bring your own products to the agency center for follow-up

The goods in this shop are delivered by HKTVmall. For details, please refer to the delivery service.
• Some products in this store are not delivered by HKTVmall, we will contact you to arrange delivery after completing the order.
•The actual delivery time will be calculated based on the goods selected in your order and the shipping time of the relevant merchants
• Our shipping time is Monday to Saturday, except public holidays.
•Our store does not offer returns.
• In case of any dispute, HKTVmall reserves the right of final decision.