• Our store will protect your personal information in accordance with the relevant provisions of the Personal Data (Privacy) Ordiance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Colour shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.
Delivery / Return
HKTV delivery:
• Our products will be delivered by HKTVmall. Please refer to Shipping Information for more details.
• Actual delivery time depends on the products ordered and the shipping time of the particular merchants.
• All products are non-returnable.
• In the event of dispute, HKTVmall's decision shall be final and conclusive.
Merchant delivery:
1) If the customer has placed an order, the colleague will first contact the customer to make an appointment for delivery.
2) Delivery time is Monday to Saturday 11:00-18:00
3) Cannot choose specify time for delivery
4) No delivery to outlying islands and restricted areas
5) The waiting time for delivery is up to 15 minutes, overtime, please make a new appointment for the second delivery (Extra Cost for second delivery)
PETABOO focuses on smart pet appliances. Our core team brings over 10 years of R&D experience and QS top 100 overseas backgrounds. With 70+ patents (80% invention patents), our products cover grooming, food preservation, and AI health monitoring.
