1. All products are not maintained.
2. All products are non-returnable.
3. Free gifts / Accessories / Samples are non-returnable.
4. Non-returnable items cannot be returned for exchange, credit or refunds.
5. In case of any dispute, the merchant will retain the right of final decision without prior notice.
6. Colour shown may be slightly different than actual products due to computer monitors settings.
7. In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.