German Pool - Home Appliances

Our store will protect your personal information in accordance to the relevant provisions of the Personal Data Protection Act and in accords to HKTVmall Privacy Policies.

In case of any dispute, the merchant will retain the right of final decision without prior notice.

Colour shown may be slightly different than actual products.

In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.

HKTV mall is not the seller or supplier of the products or services. HKTV mall is responsible for managing and administering its website, arranging order processing and fulfillment for the products or services you ordered from the suppliers through its website. Whatever item you purchase via HKTV mall will be subject to the terms and conditions of that merchant. The merchant is responsible for the sale and for dealing with any claims or any other issues arising out of or in connection with the contract between you and the merchant. In respect of purchases of a voucher, in addition to the contract you will have with the seller of the voucher, there will also be a contract between you and the merchant that actually provides the products and services when you redeem your voucher with that merchant. We, HKTV mall, do not accept responsibility for any claim, loss or damage, howsoever caused (including through omission or negligence), which you may directly or indirectly suffer in connection with the purchase of any products, services or vouchers through HKTV mall, nor do we accept any responsibility for any such claim, loss or damage arising out of your use of or reliance on information contained on or accessed through HKTV mall. It is your sole responsibility to ensure that any products, services or information obtained from HKTV mall meet your specific requirements.

Our products will be delivered by German Pool - Home Appliances please refer to Shipping Information for more details.

Actual delivery time depends on the products ordered and the shipping time of the particular merchants.

Shipping time of this store: Monday to Friday excluding Public Holiday 9am and 3pm.

Delivery service location & additional charge:

Additional charge for Ma Wan, Tung Chung & Discovery Bay

The delivery date of Ma Wan, Tung Chung, Discovery Bay are designated on Friday. 

Delivery location does not include outlying islands. Or We are not able to offer our delivery service to outlying islands 

For buildings without lift or product can only access through staircases, there will be additional delivery charge of $60 per floor (It shall be paid to the courier by cash).

 All products re non-returnable 

In the event of dispute, HKTVmall's decision shall be final and conclusive

The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee. Spend $400 on 'Merchant Delivery' goods at this store to enjoy free delivery, otherwise the delivery fee is $80. Some remote areas require additional delivery fee, please contact merchant directly for details.
Below are remote areas for your reference:
 Yuet Wu, Siu Hei, Wu King, Butterfly, Lok Tsui, Lung Mun, San King, Leung King, Tin King, Po Tin, Kin Sang, Siu Hong, Prime View, Fu Tai, Tuen Mun Rural, Fung Nin, Shui Pin, Nam Ping, Pek Long, Yuen Long Centre, Yuen Lung, Fung Cheung, Shap Pat Heung East, Shap Pat Heung Central, Shap Pat Heung West, Ping Shan South, Ping Shan Central, Ping Shan North, Ha Tsuen, Tin Shing, Shui Oi, Shui Wa, Chung Wah, Yuet Yan, Fu Yan, Yat Chak, Tin Heng, Wang Yat, Ching King, Kingswood North, Tsz Yau, Yiu Yau, Tin Yiu, Kingswood South, Chung Pak, Fairview Park, San Tin, Kam Tin, Pat Heung North, Pat Heung South, Luen Wo Hui, Fan Ling Town, Cheung Wah, Wah Do, Wah Ming, Yan Shing, Shing Fuk, Fanling South, Ching Ho, Yu Tai, Sheung Shui Rural, Choi Yuen Shek Wu Hui, Tin Ping West, Fung Tsui, Sha Ta, Tin Ping East, Queen's Hill, Tai Po Hui, Tai Po Central, Chung Ting, Tai Yuen, Fu Heng, Yee Fu, Fu Ming Sun, Kwong Fuk & Plover Cove, Wang Fuk, Tai Po Kau, Wan Tau Tong, San Fu, Lam Tsuen Valley, Po Nga, Tai Wo, Old Market & Serenity, Hong Lok Yuen, Shuen Wan, Sai Kung North, Sai Kung Central, Pak Sha Wan, Sai Kung Islands, Hang Hau East, Hang Hau West, Po Yee, Wai King, Do Shin, Kin Ming, Choi Kin, O Tong, Fu Kwan, Kwan Po, Nam On, Hong King, Tsui Lam, Po Lam, Yan Ying, Wan Hang, King Lam, Hau Tak, Fu Nam, Tak Ming, Sheung Tak, Kwong Ming, Wan Po North, Wan Po South, Lantau, Yat Tung Estate North, Yat Tung Estate South, Tung Chung North, Tung Chung South, Discovery Bay, Peng Chau & Hei Ling Chau,. Lamma & Po Toi, Cheung Chau South, Cheung Chau North