•Our store will protect your personal data in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance, and abide by HKTVmall's Privacy Policy. • In case of any disputes, the merchant will reserve the right of final decision without prior notice. •The color of the product may be slightly different due to the difference in the computer screen settings, and the actual product shall prevail. • The packaging of Japanese, Korean and German brands is frequently updated. The pictures are for reference only, and the actual product shall prevail. • The formulas used in parallel imported products are different in different regions. Batches of parallel imported products are exported from various countries. The appearance, packaging, smell, texture, etc. of the products may be different. This is a normal phenomenon, and the authenticity is guaranteed. • Fragile products are protected with bubble wrap or inflatable bags. However, there is still a chance that the products may be slightly damaged during the shipping process, such as incense sticks and mosquito coils, which will not affect product quality. • For hygiene reasons, personal care products and personal use products (such as masks, bath towels, shower caps, pillows, etc.) are not accepted for return. •Festival products cannot be returned.
