YUE HWA CHINESE PRODUCTS EMPORIUM LIMITED

• Our store will protect your Personal Information in accordance to the relevant provisions of the personal Data Protection Act and in accordance to HKTVmall Privacy Policies.

• Colour shown may be slightly different from actual products.

• Promotion offers and other marketing campaigns on the HKTVmall may varies from retail stores, the terms and offers are only applicable to HKTVmall.

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

Local delivery in the Hong Kong SAR

• Each order with a value of HK$250 or more after discount enjoys free local delivery service. If the value of the discounted order is less than HK$250, the local delivery service will be charged at HK$50.

• If you choose the local delivery service, the product will be delivered by our staff or other delivery service providers that we may use from time to time. The delivery staff will try to confirm the delivery time with you before delivery.

• If the actual environment does not match the description on the delivery note, you may need to pay additional fees, such as stairs fee, etc. These relevant charges could not be listed in the delivery note immediately. Customers are required to pay the shipping fee in cash to the deliveryman upon arrival.

• We will not be responsible for any delay or failure to complete the delivery due to accidents, traffic conditions, weather conditions or other reasons beyond our control.

• On the day of delivery, if the Hong Kong Observatory issues a signal of Typhoon No. 8 or above or a black rainstorm warning signal, the delivery service will be suspended immediately, and related orders will be delivered on another applicable date.

• If you need to change the details of your order (such as: delivery address, delivery time or additional purchases, etc.), please inform us at least 3 working days (excluding Sundays and public holidays) before the original delivery date and time).

• If for any reason, we need to revise the delivery date, we will notify you of the revised date as soon as possible. Estimated delivery times are for reference only. In no event shall we be liable for any early or late shipment date, for any reason and with or without notice to you.

• When the delivery of the product is completed, we shall be deemed to have duly fulfilled all obligations under the contract, and the delivered product shall be deemed to be of satisfactory quality.

• After the product is delivered to the delivery address or picked up, all risks of the product will be transferred to you immediately. However, we shall retain the ownership of the relevant product until all relevant payments are received.

Delivery Schedule:

Kowloon: Monday to Saturday 8:30am to 4:00pm

Hong Kong Island: Tuesday, Thursday, Saturday 8:30am to 4:00pm

The New Territories: Monday, Wednesday, Friday 8:30am to 4:00pm

Tung Chung, Park Island / Ma Wan (Service for the outlying islands is not provided): Twice a month, on the 1st and the 16th, from 8:30 am to 4:00 pm. If the delivery date falls on a Sunday, it will be postponed by one day

1. Except for downtown Tung Chung and Park Island, no delivery service is provided in the outlying islands.

2. For delivery to Discovery Bay, the ordered goods will only be delivered to the Discovery Bay Ferry Pier in Central. You are advised to contact the ferry service company in advance before receiving the delivery.

3. An additional surcharge of HK$200 will be charged for delivery to Park Island or Ma Wan. The surcharge will be charged in cash upon delivery. Surcharges may be adjusted from time to time without notice to the buyer.

4. Local delivery service does not include tenement buildings, buildings without elevators or buildings that cannot be directly reached by elevators. If a delivery service is required, an additional fee per floor will be charged as appropriate.