•The 'Merchant Delivery' goods delivered by this store cannot be combined with goods delivered by other merchants to calculate delivery fee.
•ACE HONG KONG will contact you within 2-3 working days and arrange delivery to your designated address within 7 working days.
•The delivery service is only applicable to Hong Kong Island, Kowloon, New Territories, where vehicles can normally reach. Some remote areas may require additional shipping charges. Please check with the merchant for additional amounts. Additional charges: Ma Wan, Tung Chung $ 40, Discovery Bay $ 160.
•The delivery service is limited to the ground or where the elevator reaches. If stairs are required, a service fee of HK $10 per floor will be charged (up to 8 floors).
• ACE HONG KONG will charge an additional delivery fee if delivery is not successful due to an incorrect address or no one pick up within the delivery time.
• If the goods needs to be exchanged, please call or email to ACE customer service within 7 days from the date of receipt, and return the goods together with the original invoice and original packaging (including all product labels, instructions for use, warranty cards). The goods must be unused before they can be exchanged.
• Except for quality issues, all products are non-returnable.