Beauty Online™

Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.

• In case of any dispute, the merchant will retain the right of final decision without prior notice.

• Color shown may be slightly different than actual products due to computer monitors settings.

• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall (and merchant’s other online stores) may vary from retail stores, the terms and offers are only applicable to HKTVmall.

• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 14 days. Item(s) purchased in our store may be returned and/or exchanged. Please visit Order History to view related order, then press "Return & Refund" button to report the damaged products.

Below situations are not acceptable in our refund policy:

1. Opened/used products

2. Without original and unopened packaging

3. Products with “non-returnable” remark

4. Free Gifts/ Accessories / Samples

5. Without the corresponding original order confirmation, delivery note

We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.

Our products will be delivered by HKTVmall, please refer to Shipping Information for more details.

• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.

• Shipping time of this store: Monday to Saturday, excluding Lunar New Year's Day and The Second Day of Lunar New Year, 9am.

• The merchant reserves the right to amend the stated terms herein without prior notice. In case of any dispute, the decision of the merchant and HKTVmall shall be final.