Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
- Products may vary due to version upgrades or different batches. We strive to ensure accurate descriptions and images. However, actual received items determine packaging, features, models, appearance, etc. Minor variations that don't affect functionality or usage aren't valid reasons for returns.
- Slight dents, wear, cracks, creases, or other similar issues on product packaging are normal in e-commerce and not valid reasons for returns.
- The final interpretation of return and exchange matters belongs to our store.
- By making a purchase, you agree to the aforementioned terms.
- Products with non-quality issues cannot be returned or exchanged through HKTV official logistics and must be returned to the after-sales center at the customer's own expense.
- For any after-sales technical issues, please contact us via WhatsApp.
Please note that this translation is still provided for convenience, and the original Chinese text should be referred to for precise information.
