We have thousands square feet of our own cutting field (cleaned and disinfected daily), which can greatly reduce the infection of bacteria in the process of multi-handed transshipment of frozen meat. Coolfood (Great Harvest Foods brand) has been established for many years and has been serving many large supermarkets, high-end kitchens and chain brands in Hong Kong.
Frozen Food Tips ：
Most of Cool Food’s meat is freshly cut daily, and professional cutters from South Korea are specially hired to stay in the factory to ensure that all products, especially expensive products (such as Korean beef), have the highest standard. However, the weight of frozen foods will vary due to cutting and packaging. We ensure we do our best to provide the weight indicated on the food package within a reasonable range. If you find that the deviation is too large, please contact HKTVMALL customer service.
Coolfood Most of the products are refrigerated and vacuum-packed, but in the final distribution process, HKTVMALL transportation colleagues may need to deliver to multiple households at the same time. Based on years of experience, if some products experience vacuum failure due to snow melting or collisions, the freshness of the products will not be greatly affected in a short period of time. Please rest assured to enjoy and be considerate. We will work with HKTVMALL to improve service quality.
( This is frozen food, the picture was taken after thawing, for reference only. )
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Restricted food sale permit number: 0398801038
Endorsements/Permission: Online Sale of Prepackaged Frozen Meat (Frozen : Beef, Pork, Mutton)
Business Address: 5/F (PORTION) HKTV MULTIMEDIA AND ECOMMERCE CENTRE , NO.1 CHUN CHEONG STREET, TSUENG KWAN O INDUSTRIAL ESTATE, TSUENG KWAN O, NEW TERRITORIES, HONG KONG
Food Factory License/Restricted Food Permit: NO.2991806357
*Duration for temporarily keeping the product:
In order to ensure the quality of the product, under any circumstances, if the HKTVmall is unable to deliver the goods, the goods will be disposed, and any requests for goods pick-up or refund will not be accepted.
