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- Our store will protect your personal data in accordance with the Personal Data (Privacy) Ordinance and other applicable regulations, and will comply with HKTVmall’s Privacy Policy.
- Due to practical considerations, product prices, promotions, terms, and conditions offered on HKTVmall may differ from those on other sales platforms; all terms and offers are applicable exclusively to HKTVmall.
- In the event of any dispute, the merchant reserves the right of final decision without prior notice.
- Our products are delivered by HKTVmall. For details, please refer to the HKTVmall Shipping Information.
- Actual delivery time will depend on the items you ordered and the dispatch schedule of the relevant merchant.
- Store dispatch schedule: Monday to Sunday (including public holidays), at 9:00am and 3:00pm.
- All products are non-returnable and non-refundable. In case of any dispute, HKTVmall reserves the right of final decision.
- If you receive a damaged or defective item, please contact HKTVmall Customer Service within 7 days of receipt.
