GUINOT Flagship Store

Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.

• Our "Merchant Delivery" products (if any) cannot be combined with other merchant delivery products for shipping fee calculation. Free delivery service is available for any "Merchant Delivery" products purchased in our store. Some remote areas require additional delivery fee (including but not limited to Sai Kung/Clear Water Bay/Shek O/Stanley/Discovery Bay/Ma Wan/Cheung Chau/Nam Island/Ping Chau/Lantau Island South [such as Tai O, Tong Fuk, Cheung Sha, Mui Wo and Pui O etc.] /Sha Tau Kok).
• Delivery may be postponed in the event of a typhoon, black rainstorm or other circumstances.
• Due to hygiene reasons, products are non-refundable and non-exchangeable.
• If any damage or discrepancy is found upon receipt of the goods, please take photos to record the condition of the goods and report the issue within 7 days after receipt of the goods via the system under "Order Record" by selecting the relevant order and clicking "Report Product Issue". The relevant product should be kept in its original packaging and in the same condition as it was when purchased.
• In case of any disputes, HKTVmall and GUINOT reserve the right of final decision.