1. This store is selling Parallel Imports Product. We guarantee selling 100% original genuine brand items.
2. Since the products sold on our website are sourced and purchased from around the world, Very few products’ packaging, product labels, text wordings are somewhat different from the local version in Hong Kong, we guarantee that the products are 100% genuine brand. If customers have some concern about the above said differences, it is a must to consider clearly before purchasing.
3. Issue of country of origin: since parallel imported goods may not be able to obtain the certificate of origin from the suppliers, based on the experience accumulated by our team for more than 25 years, it is certain that few products are marked from more than one countries / areas. If there are any concerns from some countries, please do not buy this product.
4. Expiry date concern: Most products use the production batch number to identify the expiration date, which needs to be checked with the brands’ manufacturers. Due to parallel imported goods, it may not be possible to obtain a valid expiration date from the supplier, but our store guarantees all the products sold must be within the validity period, and will never sell out-of-date products. Also, HKTVMALL has a strict system and QA team to monitor products’ quality. However, if you still have any unnecessary concerns about the "validity period", please do not buy the products.