Products in this store are delivered by HKTVmall. For details, please refer to the Delivery Service.
• Actual delivery time will be calculated based on the items selected in your order and the shipping schedule of the relevant merchants.
• Store shipping times: Monday to Friday (excluding public holidays), at 9:00 a.m. and 3:00 p.m. daily.
• In case of any disputes, HKTVmall reserves the right of final decision.
• Returns are accepted in this store. For details, please refer to the arrangements below and the FAQ.
Return Arrangements for This Store:
• Requests for return, exchange or refund must be made within seven (7) days upon receipt of the product.
Returns, refunds or exchanges will **not** be accepted for the following situations or products:
• Products that have been opened or used (e.g. packaging tape or box has been torn off).
• Products that are not in their original intact packaging, or have been damaged, broken or incomplete.
