Stay Healthy - Natural Health & Clean Beauty

Our store will protect your personal data in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance, and abide by HKTVmall's privacy protection policy.

In case of any dispute, the merchant reserves the right of final decision without prior notice.

The color of the product may be slightly different due to differences in computer screen settings, and the actual product shall prevail.

The outer box of the packaging may be slightly flattened or wrinkled due to the transportation process. If it does not affect theproduct function or quality, no return or exchange will be accepted. We appreciate your understanding on this matter. 

Due to actual conditions, HKTVmall may have different sales prices, promotional activities, conditions and restrictions from retail outlets, and all terms and conditions are only applicable to HKTVmall.

Ordered goods or services are subject to the merchant's terms and conditions. All products are non-returnable. If the product received is damaged or defective, please contact HKTVmall customer service within 7 days.

The "Merchant Delivered" goods in this store cannot be combined with goods delivered by other merchants to calculate the shipping cost. You can enjoy free shipping when you purchase any "Merchant Delivered" items over $600 in our store, otherwise you will be charged a $40 shipping fee and it will be automatically calculated on the relevant order.

Delivery service areas include Hong Kong industrial and commercial areas, residential areas and Tung Chung (excluding other parts of Lantau Island/Outlying Islands/Restricted Areas/Remote Areas).

Our store will arrange courier companies to deliver the goods to the door according to the situation. If you need to carry the product upstairs by the stairs, you will need to pay an additional fee ($30 per floor). Customers need to pay the extra fee to the delivery staff, or deliver it downstairs

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*The company will not replace or refund.

Our shipping time: Monday to Saturday (excluding Sundays and Public Holidays)

The store reserves the right to modify these terms at any time without prior notice.

In case of any dispute, our store and HKTVmall reserve the right of final decision.