Our products will not be delivered by HKTV mall, will need more time to dispatch. You will be contacted after placing the order about the delivery details.
Free delivery service will be provided upon purchase over $250.
•Our dispatch time is from Monday to Friday, excluding Public Holiday and Non-Business Days
•Our non-business days: EVERY SUNDAY & PUBLIC HOLIDAY
Store Category Filtering
T & C
Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance with HKTVmall Privacy Policies.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situation where there are limitations, price, promotion offers and other marketing campaigns on the HKTVmall may vary from retail stores, the terms and offers are only applicable to HKTVmall.
• Our refund policy gives customers a better shopping experience. From the day you receive your item, our return policy is valid for 3 days. Item(s) purchased in our store may be returned and/or exchanged either by pickup or directly in our vertical store. Please call at 2490 3218/6608 3218 or email to firstname.lastname@example.org before you come to our store. Below situations are not acceptable in
our refund policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
Delivery / Return
Spend $250 on 'Merchant Delivery' goods at this store to enjoy free delivery, otherwise the delivery fee is $25. Some remote areas require additional delivery fee, please contact merchant directly for details.